Next Steps
Step 1:
Please complete the Knox Expert Certification exam which can be found within the training tab in the Ascend portal.
*Associate & Professional Certifications required prior to Knox Expert being assigned.
Step 2:
Upon successful completion of the Knox Expert exam please follow the instructions for the practical assignment.
*Deadline to complete 9/6.
Knox Expert Practical Assignment
This practical assignment is a part of the requirements to get Knox Expert-certified. This will allow you to demonstrate your full capabilities in implementing Knox solutions to meet the ever-growing customers’ needs on digital transformation and to solve several challenges in mobile security and privacy, hybrid work setup, and mobile-first work experience.
As a Knox Expert solution specialist, you will be designing strategies that can deliver secure, smart, and scalable workflow using the following Knox solutions: Knox Managed Services, Knox Mobile Enrollment, Knox Manage, Knox Asset Intelligence, Knox E-FOTA, Knox Remote Support, Knox Capture, Knox Authentication Manager, and Knox Service Plugin.
Requirements
To accomplish this practical assignment, you will manage on behalf of the customer and will need the following:
- Prepare a Samsung device (Android 12 or higher), latest Samsung devices are recommended, refer to the Devices Secured by Knoxlist.
- Create an MSP accountwith KEMSP_COMPANYNAME_YOURNAMEas the company name (e.g., KEMSP_GOODCOMPANY_JOHNDOE)
- Create a Customer accountwith KE_COMPANYNAME_YOURNAMEas the company name (e.g., KE_GOODCOMPANY_JOHNDOE)
- Link the customer account to the MSP account as a fully managed or a jointly-managed customer
- Proceed with the tasks as an MSP managing on behalf of the customer.
To get a passing mark, a total score of at least 60 points are needed.
Submissions
- Record a video of each task and properly name each according to theme and task number (e.g., SECURE_TASK1.mp4)
- Put all videos in a single folder and compress it into a ZIP file.
- Upload the ZIP file on a publicly-accessible repository (e.g., Google Drive, MS SharePoint, etc.)
- Share the links with us via email at [email protected] on or before September 6, 2024 using the subject: KE_COMPANYNAME_YOURNAME_KNOXCUSTOMER/MSPID
(e.g., KE_GOODCOMPANY_JOHNDOE_123456789)
If you have any questions about assignment submission, please contact Samsung Knox Partner Support.
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