Overview of training Day three: Scalable

Knox MSP Program

In this session, we will go through all MSP updates for 2023, showing some of the key features in a demo review.
LEARN MORE

Case Study: Expand your business with Knox MSP Program

This session will go through all the new updates for this year, ending with a brief demo on these key features.

Samsung Care+ for Business

This session will show a quick overview on SC+B and key features and updates for this year.
LEARN MORE

Enterprise Technical Support

In this session we will go through Samsung Technical Support options for our Partners, including key selling points and use cases.
LEARN MORE

Case Study: Efficient Troubleshooting and Log Analysis

This session will be about new features added this year for Knox Configure, including a demo at the end.

Agenda

Day three: Scalable

This three-day online workshop is your first step to get Knox Expert-certified.
All Schedules are shown in Eastern Daylight Time (EDT). 
Seminar Link:
https://samsung-electronics.webex.com/samsung-electronics/j.php?MTID=mab48b1c0c818c3e52ace95d609df305d
  • 13:00 - 13:05 Introduction
  • 13:05 - 13:35 Knox Managed Service Provider
  • 13:35 - 14:35 Case 4: Expand Your Business with Knox Managed Service Provider
  • 14:35 - 15:05 Samsung Care+ for Business
  • 15:05 - 15:20 Break
  • 15:20 - 15:50 Enterprise Technical Support
  • 15:50 - 16:50 Case 5: Efficient Troubleshooting and Log Analysis
  • 16:50 - 17:10 Summary and Knox Expert Certification Next Steps